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The Clubhouse Bar
Moral Dilemma
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<blockquote data-quote="C A Iversen" data-source="post: 87272"><p>You do realise that you can legally invoice them for administration costs.You only have to clearly illustrate the lost time involved in this matter.</p><p></p><p>Due to it being their error, you have had to proceed through some actual clerical steps to correct the matter. Charging administration fees for things like this are entirely acceptable. You only have to be open and honest about it, and clearly show what you have done for the fee.</p><p></p><p>I would think something like a $40 fee (or more depending on what you have done), would be entirely reasonable.</p><p></p><p>Also, check with your bank. If there is a fee that you have incurred for moving the money back to their account, then you can bill that to them as well.</p><p></p><p>As long as all administrative handling is listed on your invoice, they have to pay.</p></blockquote><p></p>
[QUOTE="C A Iversen, post: 87272"] You do realise that you can legally invoice them for administration costs.You only have to clearly illustrate the lost time involved in this matter. Due to it being their error, you have had to proceed through some actual clerical steps to correct the matter. Charging administration fees for things like this are entirely acceptable. You only have to be open and honest about it, and clearly show what you have done for the fee. I would think something like a $40 fee (or more depending on what you have done), would be entirely reasonable. Also, check with your bank. If there is a fee that you have incurred for moving the money back to their account, then you can bill that to them as well. As long as all administrative handling is listed on your invoice, they have to pay. [/QUOTE]
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