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The Release Hush
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<blockquote data-quote="BigTen" data-source="post: 35567"><p>I guess that it is exactly the same for any business:</p><p></p><p>If you want to build a base of extremely loyal and informed customers then you have to treat them, or at least make them feel, that they are your number one priority. If a game's company brings out a release date and then keeps on delaying this endlessly it will obviously hurt that customer loyalty and have some sort of effect on the total sales. I was initially excited about this game but my interest is slowly declining.</p><p></p><p>I didn't buy the original game of WCR and even though I am planning on buying the latest version I am beginning to question this. I may just rent it first and then make a decision.</p><p></p><p>I feel that this change of mind has been brought about by the delays of the game and the lack of information. I understand that gamed get delayed and that there is nothing that you cn do about it. And I would rather that games be delayed to fix any problems rather then being delivered on time but with problems.</p><p></p><p>I also think that as a potential customer I am perfectly within my rights to criticise companies that delay the game and then continue to keep delaying the game and refuse to give any more details. Although I must say that I have never actually come out and said anything bad about any game company other than EA Sports and they don't count as they never listen to customer feedback.</p></blockquote><p></p>
[QUOTE="BigTen, post: 35567"] I guess that it is exactly the same for any business: If you want to build a base of extremely loyal and informed customers then you have to treat them, or at least make them feel, that they are your number one priority. If a game's company brings out a release date and then keeps on delaying this endlessly it will obviously hurt that customer loyalty and have some sort of effect on the total sales. I was initially excited about this game but my interest is slowly declining. I didn't buy the original game of WCR and even though I am planning on buying the latest version I am beginning to question this. I may just rent it first and then make a decision. I feel that this change of mind has been brought about by the delays of the game and the lack of information. I understand that gamed get delayed and that there is nothing that you cn do about it. And I would rather that games be delayed to fix any problems rather then being delivered on time but with problems. I also think that as a potential customer I am perfectly within my rights to criticise companies that delay the game and then continue to keep delaying the game and refuse to give any more details. Although I must say that I have never actually come out and said anything bad about any game company other than EA Sports and they don't count as they never listen to customer feedback. [/QUOTE]
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