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LCD TV'S - component cables
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<blockquote data-quote="ak47" data-source="post: 27834"><p>well u wouldnt believe it</p><p></p><p>i buy the TV and still havent got it from delivery goons</p><p></p><p>bing lee have been warned via my nice email</p><p></p><p><em>To whom it may concern</em></p><p><em></em></p><p><em>I am writing an offical complaint to how things are handled regarding delivery of goods that costs customers $35</em></p><p><em></em></p><p><em>Last Sunday I purchased a $1000 TV, to be told it would be delivered on Monday.</em></p><p><em></em></p><p><em>I was hesitant at 1st, as nobody would be home on Monday for most of the day........I was told by your representatives, that your people would call to confirm a time for delivery.</em></p><p><em></em></p><p><em>I receive a call on monday not confirming any times, but you give me a timeframe to be home - which was not negotiable, unlike your proud motto!!!</em></p><p><em></em></p><p><em>Timeframe was 12-3pm...................was told if i was not home in these times, then i would have to cancel and re-schedule a new day.</em></p><p><em></em></p><p><em>I call and re-schedule, for the next day delivery before 11am.........I am told by Miss X that my suberb is genreally only delivered in the afternoon (why was I not told this in the first place when buying the TV)...........I object and am passed though to the sales-rep whom sold me the TV.........he confirms the cancel and re-shedule procedure, but cannot confirm a time for delivery (which contradicts what Miss X told me in the 1st place that my suberb is afternoon only).</em></p><p><em></em></p><p><em>So I am left with picking a day of the week, but cant pick a timeframe...........thus leaving me with the ultimatum to take a full day leave from work.</em></p><p><em></em></p><p><em>Do you think this is how things should be handled when its costs $35</em></p><p><em></em></p><p><em>After-all it is my job that is #1 priority, and the bread and butter as to how you got my $1000 for the TV.</em></p><p><em></em></p><p><em>Now I gotto take a full day off - simply because your delivery system cannot:</em></p><p><em>A. Confirm a smaller timeframe to the nearest hour.</em></p><p><em>B. just deliver on priority basis of what the customer wants...........ie Monday 10am, or Tuesday 6pm, whatever they book, they pay $35 for this</em></p><p><em>C. Utilise a negotiable system where the driver and customer can be flexible in the way they want things handled - your driver was extremely inflexible, which suggests this is the system and procedure talking</em></p><p><em></em></p><p><em>Now for $1000 I have</em></p><p><em></em></p><p><em>No TV for 2 days, when promised next day delivery - this promise can only be uphold if I take a full day off - you need me to uphold you promise - yeah good one!.</em></p><p><em>Got to take a full day off work - try having ur employess request this just for a home appliance delivery</em></p><p><em>A ****** off brain that will tell its feet not to walk in the direction of Bing Lee again</em></p><p><em></em></p><p><em>It is the customers that pay for your products, but we are left in the procedure loohope and deffiencies of Bing Lee</em></p><p></p><p>NOW MY BEST MATE JUST PHONED AND SAID THE BLIC'S DEMOS HAVE ARRIVED</p><p></p><p>BING LEE ARE COPPING A SHITLOAD TOMORROW</p></blockquote><p></p>
[QUOTE="ak47, post: 27834"] well u wouldnt believe it i buy the TV and still havent got it from delivery goons bing lee have been warned via my nice email [i]To whom it may concern I am writing an offical complaint to how things are handled regarding delivery of goods that costs customers $35 Last Sunday I purchased a $1000 TV, to be told it would be delivered on Monday. I was hesitant at 1st, as nobody would be home on Monday for most of the day........I was told by your representatives, that your people would call to confirm a time for delivery. I receive a call on monday not confirming any times, but you give me a timeframe to be home - which was not negotiable, unlike your proud motto!!! Timeframe was 12-3pm...................was told if i was not home in these times, then i would have to cancel and re-schedule a new day. I call and re-schedule, for the next day delivery before 11am.........I am told by Miss X that my suberb is genreally only delivered in the afternoon (why was I not told this in the first place when buying the TV)...........I object and am passed though to the sales-rep whom sold me the TV.........he confirms the cancel and re-shedule procedure, but cannot confirm a time for delivery (which contradicts what Miss X told me in the 1st place that my suberb is afternoon only). So I am left with picking a day of the week, but cant pick a timeframe...........thus leaving me with the ultimatum to take a full day leave from work. Do you think this is how things should be handled when its costs $35 After-all it is my job that is #1 priority, and the bread and butter as to how you got my $1000 for the TV. Now I gotto take a full day off - simply because your delivery system cannot: A. Confirm a smaller timeframe to the nearest hour. B. just deliver on priority basis of what the customer wants...........ie Monday 10am, or Tuesday 6pm, whatever they book, they pay $35 for this C. Utilise a negotiable system where the driver and customer can be flexible in the way they want things handled - your driver was extremely inflexible, which suggests this is the system and procedure talking Now for $1000 I have No TV for 2 days, when promised next day delivery - this promise can only be uphold if I take a full day off - you need me to uphold you promise - yeah good one!. Got to take a full day off work - try having ur employess request this just for a home appliance delivery A ****** off brain that will tell its feet not to walk in the direction of Bing Lee again It is the customers that pay for your products, but we are left in the procedure loohope and deffiencies of Bing Lee[/i] NOW MY BEST MATE JUST PHONED AND SAID THE BLIC'S DEMOS HAVE ARRIVED BING LEE ARE COPPING A SHITLOAD TOMORROW [/QUOTE]
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