Have a look on apple for an sp2 update for your ipod. I remember that alot of my software needed a update for sp2 when sp2 was first released.

A bit off subject, but i saw a video (on the net) of someone contacting apple cos his ipod battery had died & basically they said that the batteries on ipods only last 18 months & its costs almost the value of an ipod to get a replacement battery.

Get your money back & stick to a CD Walkman or a Cassette Walkman.