Afternoon Chaps, Have just got an ipod and am having a few problems with it and wondered if anyone had any ideas. Basically, my PC has had super aids for the last few weeks, and i've had to reinstall windows XP more than once. After the first re-intall i put itunes on and connected ipod fine, no problems. something then went wrong and i had to reinstall windows again, as the computer wouldn't start up. Ran loads of anti-virus and got rid of tons of bugs and spyware. itunes worked okf or a bit, but now everytime i plug my ipod in, i get an error bubble saying that usb does not recognize the device and that it was malfunctioned. I have tried using different usb ports, and tried reinstalling itunes, getting an updated version of itunes, and everything else i can think of. Am using Windows XP with Service Pack 2. Any help would be much appreciated! rob.