Japan RWC 2019

Discussion in 'Rugby World Cup 2019' started by RJV, Feb 8, 2016.

  1. biggles29a

    biggles29a Member

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    Just had my Japan Rail Pass delivered today
    upload_2019-7-3_17-50-44.png
     
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  3. Cymro

    Cymro Junior Member

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    Will be ordering mine soon for travel in October.

    Not long until match tickets arrive. Will feel real then!
     
  4. The_Blindside

    The_Blindside Senior Member

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    That’s the voucher not your actual JR pass. You have exchange it when you get to get through Japan customs at the airport you touch down; go to the JR office to get your actual ticket because they need to see your passport stamped that you are a foreign visitor. Then you pick your date from when it starts from. There’s a long queue outside the office or you could wait and just exchange at any JR office at a JR train station.

    It is fantastic though and make sure you also use it on the JR metro lines instead of your IC card as it’ll save you a tonne of money.
     
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    Last edited: Jul 3, 2019
  5. David Mitchell

    David Mitchell Member

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    Had email saying ticket packs will be sent out from 31st

    Dear Customer,

    We look forward to welcoming you to Rugby World Cup 2019.

    Dispatch of RWC 2019 bundle (team pack/stadium pack) tickets will begin from 31 July. Tickets will be delivered to the postal address that was registered on your official ticketing site account as of late May, 2019. A signature is required on delivery of your tickets.

    Please note that;
    - If your registered postal address is in Japan, your tickets will be sent from ‘PIA Corporation’ via Japan Post. An email with your tracking number will be sent to you from Ticket Centre once the tickets are dispatched.

    - If your registered postal address is in a country other than Japan, your tickets will be sent from ‘PIA Corporation c/o RWC2019 Organising Committee’ via DHL. An ‘On Demand Delivery’ email will be sent to you from DHL once the tickets are dispatched.

    - If you have purchased Premium Seat, your tickets will be sent to you by the RWC2019 Official Hospitality provider, STH Japan. If you have not done so already, please ensure that you have informed STH Japan directly regarding your delivery address for the smooth delivery of your tickets. Please note that all Official Hospitality tickets will be hard copies and you should direct any enquiries related to dispatch to enquiries@sthjapan.com.

    - In the event that tickets cannot be delivered within the holding period designated by Japan Post or DHL will be returned to the Rugby World Cup 2019 Organising Committee Ticket Centre in Japan. Should your tickets need to be posted again, you will be required to bear the additional shipping costs.


    For further details on ticket delivery, please refer to our FAQ page on the RWC 2019 official ticketing site (tickets.rugbyworldcup.com).

    For inquiries, please contact:
    Rugby World Cup 2019 Ticketing Customer Service Centre
    E-mail: support@tickets.rugbyworldcup.com
    Phone: 0570-09-2019 (from Japan) / +81 50 3786-6615(int’l)
    Business hours: 10:00-18:00 (JST)


    Best regards,
    Rugby World Cup 2019 Ticketing Customer Service Team
    support@tickets.rugbyworldcup.com


    *This email is sent using a send-only email address; please do not reply to this email address.
     
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